You can use our comparison tool to see what recyclers are offering for your broken device. It is important to understand how recyclers classify certain devices by condition, as this will determine the price that you will receive for your mobile phone. If you have not listed your device in the correct condition already, there could be issues with the payment process. This is why it is important that you understand how the recycling company of your choice classifies their devices. Make sure that you read the Terms and Conditions of your recycling company, as this is where you will find this information.
It is worth noting that a few minor signs of wear and tear is unlikely to classify your phone as a ‘broken’ device, so if this is all your device has, it will be classified as ‘working’ instead. Below are some examples of features that would classify your device as ‘broken’:
- A cracked screen
- A screen with burn-in (pixel discolouration)
- Water damage
- Missing, worn or unresponsive buttons
- Unable to power up
- Malfunctioning features (e.g. a broken speaker, microphone, camera, Bluetooth, etc).
- Deep scratches, chips, dents and cracks
- Missing parts (e.g. a missing battery cover)