FAQ
Here you can find answers to questions related to device conditions, how does the comparison work and more.
- 'Working' Condition Explained
- 'Broken' Condition Explained
- I Want to Sell My Phone, How Do I Get a Price for My Phone?
- Why My Phone Value Was Downgraded?
- Do I Need to Send My Phone in its Original Packaging with Accessories?
- Rescheduling your DPD collection
- How Does It Work?
- How Do I Know If My Phone is Network Locked?
- Why Should I Trust Compare and Recycle?
- I Can't Get A Reply From The Recycler
- I Have Sent A Wrong Device
- I Sent My Mobile And Haven't Received My Money Yet
- I Wasn't Paid The Amount Quoted
- How Do I Know If My iPhone Is Water Damaged?
- How Can I Check If My Phone Is Water Damaged?
- What If My Phone Is Water Damaged?
- What If My Phone Is Damaged?
- IMEI? What Is It?
- My Phone Is Not Worth Anything, What Can I Do?