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  1. Compare and Recycle
  2. FAQ

FAQ

Here you can find answers to questions related to device conditions, how does the comparison work and more.

  • 'Working' Condition Explained
  • 'Broken' Condition Explained
  • I Want to Sell My Phone, How Do I Get a Price for My Phone?
  • Why My Phone Value Was Downgraded?
  • Do I Need to Send My Phone in its Original Packaging with Accessories?
  • Rescheduling your DPD collection
  • How Does It Work?
  • How Do I Know If My Phone is Network Locked?
  • Why Should I Trust Compare and Recycle?
  • I Can't Get A Reply From The Recycler
  • I Have Sent A Wrong Device
  • I Sent My Mobile And Haven't Received My Money Yet
  • I Wasn't Paid The Amount Quoted
  • How Do I Know If My iPhone Is Water Damaged?
  • How Can I Check If My Phone Is Water Damaged?
  • What If My Phone Is Water Damaged?
  • What If My Phone Is Damaged?
  • IMEI? What Is It?
  • My Phone Is Not Worth Anything, What Can I Do?

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More Information

  • Mobile Valuer Tool
  • iPad
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Compare and Recycle™ is a trading name of Atom Juice Limited, registered in England and Wales Company No. 06176395 | Registered VAT No. GB902997204 | ICO Data Protection Reg No. ZA154031

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